Privacy

Introduction

1. This Privacy Policy applies to all personal information collected by Australian Migration and Business Consultants.


Australin Migration and Business Consultants, we, our or us refer to AMBC.


In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it.


2. AMBC is committed to complying with Commonwealth legislation governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with us.



Collection of Information.

3. Some information provided to us by clients, customers, contractors and other third parties might be considered private or personal. Without these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for one of our functions or activities.


4. AMBC collects personal information in the following situations:

  • If you contact us, we may keep a record of that correspondence
  • When you establish an account
  • When you submit your e-mail address to our web site mailing list
  • When you formally request assistance from us via our web site, telephone, or fax, we will collect personal information from you. This information includes your full name, mailing address, contact telephone and fax numbers, and your email address. We may also collect payment details from you such as your credit card number or bank details when you pay for our services

5. Any financial information that is collected is for the purpose of transaction approval and funds transfer. This information is used by us to bill you for our services.



Use of information collected and disclosure of personal information to others

6. We may use personal information held about an individual for the primary purpose for which it is collected (eg. provision of our services, including administration of our services, notification to you about changes to our services, record-keeping following termination of our services to you).


As a Registered Migration Agent, AMBC is required to pass on your full name, mailing address, telephone and fax numbers, and email address to the relevant government department when you apply for visas. This function is required to help facilitate your visa or other application.


We may also use such information for a purpose related to the primary purpose of collection and where you would reasonably expect that we would use the information in such a way. This information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information.


We may use your information to inform you of new product developments and associated services that we believe will interest you. If you do not wish to receive email notices or other communications from AMBC regarding additional products and services, simply opt-out of our mailing list by selecting that option.

We will not sell or disclose your details to marketing companies and their mailing lists.

 

7. In addition we are permitted to use or disclose personal information held about you:

  • Where you have consented to the use or disclosure
  • Where such use or disclosure is required under or authorised by law (for example, to comply with an order of a court or legal process)
  • Where we reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.


Links

8. Our web site may contain links to third party websites who may collect personal information about you. We are not responsible for the privacy practices of the other websites or the content of the websites that are linked to our website. AMBC encourages users to be aware when they leave this site and to read the privacy statements of each and every website that collects personally identifiable information.



Security and storage

9. AMBC places great importance on the security of all information associated with our clients. We have security measures in place to protect against the loss, misuse and alteration of personal information under our control.


10. Personal information is de-identified or destroyed securely when no longer required by us.


11. AMBC retains the information you provide to us including your contact details to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes.


12. While we take all reasonable steps to protect users' personal information, we cannot ensure or warrant the security of any information transmitted to us or from our website.


13. Despite these precautions, you should be careful and responsible whenever you are online. Ultimately, you are solely responsible for keeping your passwords and/or account information secure and should take all reasonable steps to do so.



Access to and correction of personal information

14. We are committed to maintaining accurate, timely, relevant and appropriate information about our clients. For the purposes of receiving timely feedback regarding our services, consumer alerts, and other related correspondence, it is imperative that the contact details we hold for you are always current.

If you would like to access or advise us of a change to your personal details, contact us by phone.


15. Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you and/or you are legally entitled to request such changes.


16. If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.



Changes to Privacy Policy

17. From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.

Changes will be posted on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed.

As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.



Contacting us

18. If you require further information regarding our Privacy Policy, please write to us at privacy@australianmigration.com.au.


19. Should you wish to read more information on privacy legislation or the National Privacy Principles we recommend that you visit the Federal Privacy Commissioner's web site at www.privacy.gov.au.



Acceptance

20. You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use.



Disclaimer

The information on this web site is provided in good faith and AMBC believes it to be accurate. However, if you wish to obtain services from AMBC, you should not rely solely on the information in this web site but should make specific enquiry concerning the nature of the services and their suitability for the use to which they will be put. Unless stated otherwise, all information on this web site is supplied without any warranty, condition or other term as to the quality of any services or their suitability for any particular purpose.